FAQs
Q: Can I place a custom order?
A: Of course! Please contact us directly prior to ordering online either on Instagram or by email custom@pressedbyalex.com.
Q: Why are the sets so expensive?
A: Handmade products are more expensive because they are not mass produced by manufacturing machinery. A machine can crank out hundreds of products per hour but an individual can only make a finite quantity or fraction of the number of pieces in the same amount of time. Here at PressedByAlex we are a small business that specializes in providing quality handmade products therefore each order is carefully made for customer satisfaction.
Q: How do I apply the nails?
A: Click Here to watch and read up on our application process.
Q: How long does a set last?
A: Using the glue, a set can last from 3 days to 3 weeks, depending on how well you take care of and apply it. Using the adhesive tabs, a set can last from 1-3 days. The adhesive process is most useful for a weekend or attending events. Using glue while following our application process will allow the set to last up to 3 week.
Q: Do I have to buy glue separately?
A: No, each order comes with glue, a nail file, a wooden cuticle pusher, and an alcohol pad. If you would like adhesive tabs for a temporary wear, you may purchase them under the “Extras” section
Q: Can I get a refund?
A: No, there are absolutely no refunds. Once you have made your payment, I will begin to work on your order. The only possibility for a refund is if I am unable to complete your order (Ex: personal reason or illness). Neither partial nor full refunds will be issued for delays in orders (See Below).
Q: Are the nails reusable?
A: Yes! That's the best part about press on nails. Follow our removal procedure and lightly file off any excessive glue. Click Here to watch and read up on our application process.
Q: Will the glue or tabs ruin my nails?
A: No, as long as you follow our removal procedure, your nails will not be ruined.
Q: How long will it take for me to receive my order?
A: The processing time begins the moment I receive your measurements and can take 3-12 business days; standard shipping takes 2-4 business days. Thus, it can take 2-3 weeks for you to receive an order but this is just an estimate. We do not guarantee that your order will be shipped within this time frame. This is a one-person business and each set can take 1-6 hours. If you are local within a 10 mile radius of the 48326 zip code, please choose the free pickup option.
Disclaimer:
The product(s) you receive might vary slightly from the product picture due to the nature of our product(s) being 100% handmade to order. The beauty of imperfections: Please understand that all nails sold by PressedByAlex are handmade, and handmade items, by nature, have imperfections.